Contact support.

Need help with a register, handheld scanner, printer or back-office workflow? Send us the details and our support team will follow up right away.

Store and lane or device

Include the store name and which register, handheld scanner or printer is affected.

What you were doing

Let us know whether you were ringing a sale, receiving a batch, printing tags or running a report.

Account sign-in

Need to access your back office or reports right now? Sign in at app.basketpointofsale.com.

Looking to sign in? Go to app.basketpointofsale.com.